Last updated January 12, 2022
What does it cover?
If you are an individual who interacts with a Customer using our Platform Services or you otherwise believe that a Customer uses our Platform Services to process your personal data please contact us regarding this data, and we will help direct you to the applicable Customer for assistance with any requests or questions relating to your personal data. This includes without limitation any requests to access, amend or erase your personal data.
What information do we collect and how?
We collect information and data from you in two ways. First, we collect information you manually provide to us, including information like your name and email address. Second, we collect information automatically from your use of our Sites and Platform Services, including how and when our Sites and Platform Services are used.
Information you submit or make available.
If you create an account for our Platform Services or otherwise create an account through our Sites to utilize the forums or register for one of our events or training, we may ask, and in some cases require, you to enter certain personal data such as your name, email address, phone number, physical address, gender, job title, job role, company name, company size and other information relating to your proposed use of our products and services or our events and training. You will know which data categories you provide to us, because you will affirmatively enter and submit the data. Any such information you provide us in connection with the registration for our Platform Services is deemed “Account Information.” Mapped may receive information from third-parties regarding the companies and users who use our Sites and Platform Services and may combine such information with the information we receive or collect from you.
Information we collect about your use of our Sites.
When you use our Sites, your device automatically generates and provides data to us. We collect and use such data to help us to understand how you are using our Sites, and how to better provide those Sites to you.
Information we collect about your use of our Platform Services.
When you use our Platform Services, information and data gets automatically generated and collected that can help us to understand how you are using our Platform Services, and how to better provide the Platform Services to you.
When you use the Platform Services, we automatically record information about how our users (both account holders and other users on an account) (“Users”) use the Platform Services (“Usage Data”). Most Usage Data is not personal data, and includes information like:
How do we use the information we collect from you?
We may use your personal data for the following purposes:
How do we share your information?
We may share your personal data with third-parties in the following scenarios:
Mapped does not ‘sell’ personal information of California consumers (as defined in the California Consumer Privacy Act (CCPA)) and we will not do so without offering you the right to opt out of any ‘sale’.
What rights do you have over your information?
We offer you choices regarding the collection, use and sharing of your personal data and we will respect the choices you make. Where you have consented to Mapped’s processing of your personal data, you may withdraw that consent at any time by contacting firstname.lastname@example.org with the subject “Withdraw Consent”. Please note that if you decide not to provide us with your personal data, you may not be able to access the Platform Services or certain features of the Sites.
Opt Out of Certain Communications.
Rights of Access, Modification, Deletion and Restriction of Your Information.
If you are located in certain parts of the world, including the European Economic Area, the United Kingdom, and certain other legal jurisdictions (for example California), you may have certain rights in relation to certain of your personal data. Those rights may include asking us to provide information (including categories of sources), access, export, modification, deletion, or to restrict processing of certain of your personal data. If you wish to exercise these rights:
Mapped may take certain steps to verify requests submitted using information available to us, including your email address and any information associated with your account. Where allowed, we may ask you to provide your government identification to verify your account. Personal data you provide to us for verification will only be used to verify and maintain records regarding your request.
We will endeavor to promptly respond to your request. Although Mapped makes good faith efforts to provide users of our Sites and Platform Services with access to their personal data, there may be circumstances in which Mapped is unable to provide access including but not limited to:
If you request deletion of your personal data, please note that we may continue to retain certain elements of your personal data in archived/backup copies for our records, or as otherwise required or allowed by law.
How long do we store your information?
What steps do we take to secure your Information?
Mapped considers protecting the security of your data to be its number one responsibility. Mapped is in the process of receiving certification to the internationally recognized industry standard information security management system, SOC2 and ISO27001, and aligns its security practices to the internationally recognized industry standard code of practice for protecting personal data in the cloud, ISO27018. Mapped encrypts communications you make with our Sites and the Platform Services, for example, entering your username and password or information into forms, using TLS (transport layer security) or other industry standard technologies. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure or safe. Accordingly, we cannot guarantee the absolute security of any information.
What about international data transfer?
Mapped may transfer your personal data to countries other than the one from which you provide it to us. Specifically, if you are located outside the United States and provide your personal data to us, we may transfer your personal data to the United States and process it there, subject to the following safeguards:
o Mapped’ commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the United States Federal Trade Commission. To learn more about the Privacy Shield program and to view our certification, please visit the U.S. Department of Commerce’s Privacy Shield website here.
What about third-party services?
Does Mapped collect children’s data?
Mapped products and services are not directed to children under 18 years of age and Mapped does not knowingly collect personal data from children under 18 years of age. If we learn that we have collected any personal data from children under 18 years old, we will promptly take steps to delete such information. If you are aware that a child has submitted such information to us, please contact us at email@example.com with the subject “Child Data”.
How can you contact us?